FAQs

General

How do I make an Appointment?

Simply call us at +971 2 443 7777 during our working hours or you can request an appointment online using this form.

What to bring for your initial consultation?

Here is check list for your initial consultation

  • Emirates ID or a valid ID
  • Insurance card (Please check the network)
  • Referral Letter (if required)
  • Reports, X-rays, MRI's, CT scans etc. and any other relevant information
  • List of medications (if any)

We encourage you to come to your initial consultation with a written list of questions to ensure you don’t forget to ask them when you are seeing the doctor.

Are my medical records kept private and confidential?

Your medical file is handled with the utmost respect for your privacy. Our staff is bound by strict confidentiality requirements as a condition of employment regarding your medical records. We will not release the contents of your medical file without your consent.

What can I expect at the first visit in the clinic?

Our registration staff will ask you to fill out a health history form which is to be reviewed by your doctor. Your contact details are very important in case we need to get in touch with you.

Additionally, some information is required by insurance networks to insure payment reimbursement I applicable. All information given to us is confidential. When it is time to see the physician, the nurse will escort you into an exam room and make you comfortable and complete vital signs. Give some thought to your medical history beforehand, for example your height, weight, and allergies. It is helpful if you can remember to bring in a list of all current medications you are taking or the medication bottles, including over-the-counter and herbal supplements.

The physician will initiate an interview and physical examination. After the visit is complete, the registration/scheduler will make a return appointment, if necessary.

What if I don't have an insurance card?

For patients who do not have an insurance card, they can still receive treatment in our centre under cash payment provided that there is valid ID.

Contact Us
LOCATION & DIRECTIONS

P.O.Box : 468 Arabian Gulf Road (Khaleej Al Arabi Street), New Al Maharbah Area, St 30, Zone 2, Sector 78, Abu Dhabi, UAE

+971 2 443 7777 Al Qadi Advanced Pharmacy Est